Shipping to USA · Canada · UK · Europe — duties & taxes included5% cashback on every order30-day returnsTry Me refundedFree 2 ml sample with every order
Every order ships with duties & import taxes included (DDP) — one all-in price, nothing more to pay on delivery.
Across the rest of Europe (Austria, Ireland, Scandinavia, Central and Southern Europe…), we deliver via Chronopost home delivery against signature, in 24/48H depending on destination.
Shipping fees are calculated at checkout.
For all other destinations (USA, Canada, United Kingdom, Switzerland, United Arab Emirates…), one single mode: FedEx, in about 3 business days, with duties & import taxes included (DDP) — the price you see is the price you pay, nothing to settle on arrival.
Shipping fees are calculated at checkout. You receive a FedEx tracking number as soon as your order ships.
Orders are prepared and dispatched within 24 business hours. As soon as your parcel leaves our facility, you receive an email with your tracking number so you can follow it to your door.
In France and nearby Europe (Germany, Belgium, Spain, Italy, Luxembourg, Monaco, Netherlands, Portugal) we ship via Chronopost, with four delivery modes:
Every parcel is handed over against signature at home, or collected at a pick-up point with a secure PIN code or QR code.
Shipping fees are calculated at checkout, based on your destination and order amount.
You have 14 days from receipt to return an unopened item. Full details are in our Return policy.
Our team is here to help: contact@planetebeauty.shop. Delivery times are indicative, in business days, and are not a contractual commitment.